Goalcity Sales Policy

At Goalcity, we aim to provide high-quality children’s fashion with a seamless shopping experience. This Sales Policy outlines the terms and conditions that apply to the sale and purchase of items from our store. Please take a moment to review this policy before making a purchase.

Order Placement

  • Orders can be placed online through our website Goalcity.com. You will receive a confirmation email once your order has been successfully placed.
  • All orders are subject to product availability. In the rare event that an item is out of stock, you will be notified, and we will offer alternatives or a full refund.

Pricing and Payment

  • Pricing: All prices on our website are listed in [currency]. We strive to ensure accurate pricing, but errors may occur. In the case of a pricing error, we will notify you before shipping the item.
  • Payment Methods: We accept a variety of payment methods, including credit cards, PayPal, and other secure payment options. Payment must be completed at the time of purchase to process your order.
  • Taxes and Duties: Applicable taxes and duties will be calculated and added at checkout. International orders may be subject to additional customs fees, which are the responsibility of the customer.

Shipping and Delivery

  • Shipping Methods: We offer both standard and expedited shipping options. Shipping fees are calculated based on your location and selected shipping method.
  • Processing Time: Orders are typically processed within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
  • Delivery Time: Estimated delivery times vary based on the shipping method and destination. Standard shipping typically takes 5-10 business days, while expedited options may take 2-5 business days.
  • Shipping Locations: We ship to most countries worldwide. Please refer to our Shipping Policy for detailed information on regions and restrictions.

Order Changes and Cancellations

  • If you wish to make changes or cancel your order, please contact our customer service team within 24 hours of placing your order.
  • Once an order has been processed and shipped, cancellations or changes cannot be made. You can still proceed with a return once the item is delivered, as outlined in our Refund and Returns Policy.

Discounts and Promotions

  • Discount Codes: Goalcity may offer promotional discounts from time to time. To apply a discount, enter the code at checkout. Please note that only one discount code can be used per order.
  • Sale Items: Discounts and promotions do not apply to items already on sale unless specified. All sale items are final and cannot be returned or refunded unless defective.
  • Limited-Time Offers: Some promotions may be available for a limited time only. Check the expiration date and terms of the offer to ensure eligibility.

Product Availability

  • We strive to keep our inventory up-to-date. However, due to high demand, some items may become unavailable after your order is placed. In such cases, you will be notified immediately, and a full refund or exchange option will be offered.
  • Goalcity reserves the right to discontinue or change product availability without prior notice.

Customer Service

  • If you experience any issues with your order or have questions about our Sales Policy, please reach out to our customer support team for assistance. We are available via email at [email protected] or by phone at (512) 996-0360.

Changes to the Sales Policy

Goalcity reserves the right to update or modify this Sales Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for updates.

Contact Information

For any further inquiries, you can contact us at:

Phone: (512) 996-0360

Address: 8600 N Fm 620 Austin, Texas(TX), 78726

Email: [email protected]